STE fails to start, STE shows red in the streaming console
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Article ID: 170302
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Updated On:
Products
Workspace Streaming (formerly AppStream)
Issue/Introduction
STE fails to start, STE shows red in the streaming console. The ste.ear java process fails to load.
when launching the STE a suppressed message is shown
Found ste.ear in deployment directory. To trigger deployment create a file called ste.ear.dodeploy
To debug the STE launch process run the following command in admin command prompt.
C:\Symantec\Workspace Streaming\Server\streamletEngine\bin\runStreamletEnding.cmd >> c:\ste.log
Check the logs for ste.ear messages.
Cause
the STE process died during JBOSS operations and the ste.ear was unloaded incorrectly.
Environment
7.5.x
7.6.x
Resolution
Rename the ste.ear.undeployed to ste.ear.dodeploy in
C:\Symantec\Workspace Streaming\Server\common\jboss\server\appstream\deploy
NOTE: When ste is in a green status in the console there will be a file called ste.ear.deployed