ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Endpoint Protection Manager fails to update virus definitions.

book

Article ID: 170301

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager (SEPM) fails to update virus definitions.

Cause

0 byte full.zip or delta files are not being deleted which prevents Antivirus definition updates.

Resolution

This issue is resolved in Symantec Endpoint Protection (SEP) 14 RU1 For more information on upgrading, please see Upgrade or migrate to Endpoint Protection 14.

Powered by Wolken Software