Error "The procedure entry point PK11_PubDecryptRaw could not be located in the dynamic link library nss3.dll"

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Article ID: 170300

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

When starting Firefox there is an error related to nss3.dll

"The procedure entry point PK11_PubDecryptRaw could not be located in the dynamic link library nss3.dll"

Cause

This is a known error due to a software conflict.

Environment

DLP 14.0

Resolution

Upgrade to DLP 14.0.2 or above.

See 14.0.2 release notes. Search for issue 3901040.