Error "The procedure entry point PK11_PubDecryptRaw could not be located in the dynamic link library nss3.dll"

Products

• Data Loss Prevention Endpoint Prevent

Issue/Introduction

When starting Firefox there is an error related to nss3.dll

"The procedure entry point PK11_PubDecryptRaw could not be located in the dynamic link library nss3.dll"

Environment

DLP 14.0

Cause

This is a known error due to a software conflict.

Resolution

Upgrade to DLP 14.0.2 or above.

See 14.0.2 release notes. Search for issue 3901040.