Endpoint Protection 14 MP2 Mac clients connect to specific Symantec websites every two hours

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Article ID: 170296

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Updated On:

Products

Endpoint Protection

Issue/Introduction

The Symantec Endpoint Protection (SEP) 14 MP2 Mac clients connect to macupload.symantec.com or macupload.usccqa.qalabs.symantec.com every two hours, even though the connection was disabled from Symantec Endpoint Protection Manager (SEPM) and the SEP client.

 

Cause

Error reporting was left enabled in the code.
 

Resolution

This issue is resolved in Symantec Endpoint Protection (SEP) 14 RU1. However, upgrade from previous versions to 14 RU1, 14 RU1 MP1 or 14 RU1 MP2 may still exhibit the issue. To fully resolve, upgrade to SEP 14.2 or newer.

For information on how to obtain the latest build of Symantec Endpoint Protection: see Download the latest version of Symantec Endpoint Protection.