After upgrading the ATP 8840 appliance to ATP 3.0, you do not see the option to enable the Endpoint Data Recorder

Article Id: 170286

Status: Published

Updated On: 07-11-2017 08:26

Legacy Id: TECH247832

Products:

Advanced Threat Protection Platform

Issue/Introduction:

You have upgraded the ATP 8840 appliance in Manager or All-in-One modes, but when you navigate to Settings -> Global you do not see any options to enable the Endpoint Data Recorder feature.

Resolution:

The ATP 8840 does not support the Endpoint Data Recorder. You will need to deploy an ATP Manager as a virtual machine or purchase an ATP 8880 appliance to utilize this feature of the ATP 3.0 software.