Received the following error condition: (1) OPTION SEQCHK=NO *** FOR ASSISTANCE CALL CA TECHNICAL SUPPORT.

Products

• Vision:Report

Issue/Introduction

(1) OPTION SEQCHK=NO 
*** FOR ASSISTANCE CALL CA TECHNICAL SUPPORT. 

The error condition simply says to call CA Support

Why do we receive this error message when we have never received it before and how do we resolve this condition?

Environment

Release: VSNREP00100-16.1-VISION:Report
Component:

Resolution

When a major call for a internal logic function is made and no current product key exists the message is issued and wants you to contact CA support to be told by us that you have an invalid key.

This is a hold over from the old key system. CA Vision Report uses CA LMP services to manage product keys in the currently supported releases.

Start CAS9 and the LMP key will be loaded into storage. The error condition will be resolved.