Agents unable to connect to Task server. "Pending work processing skipped because of paused activities."

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Article ID: 170236

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Updated On:

Products

Task Server

Issue/Introduction

Task Server installs but it is never able to host endpoints (allow to register client machines to itself).

Pending work processing skipped because of paused activities.

Cause

Ports 50123 and 50124 were blocked between the site server and notification server.

Environment

ITMS 8.1 and later

Resolution

Test if port is open with telnet between the Task Server and SMP:
telnet <serverip> 50123
telnet <serverip> 50124

Open task ports 50123 and 50124