ProxySG blocking sites based on default BRR score

Products

• ProxySG Software - SGOS

Issue/Introduction

ProxySG utilizing Application Attributes service to receive the Cloud Access Security Broker (CASB) AppFeed

ProxySG policy containing Business Readiness Rating (BRR) rating criteria

Custom BRR profile(s) defined in their CASB tenant on CloudSOC

 

Cause

CASB Audit AppFeed integration only applies the default BRR and not the tenant's modified BRR from CloudSOC.

Resolution

The ProxySG can only use the default BRR when applying policy for the CASB Audit AppFeed integration, so create policy rules which are based on the default and not

on any customization made in the modified BRR from CloudSOC.