CCS-VM audit update installation failure
book
Article ID: 170226
calendar_today
Updated On:
Products
Control Compliance Suite Vulnerability Manager
Issue/Introduction
The latest audit update could not be installed on CCS-VM console - 12.3.x and Network Scanner by using CCS VM Audit Update <version>.msi.
Resolution
- Stop the CCS-VM services from the configuration tool.
- Back up the RetinaDataHandler.dll file, which is present at the following location:
<Installation Directory>\Symantec CCS-VM\Applications
- Replace the existing RetinaDataHandler.dll file with the RetinaDataHandler.dll file which is attached in the Download Files section on this page.
- Start the CCS-VM services.
- Install the latest audit update.
Attachments
RetinaDataHandler (New).zip
get_app
Feedback
thumb_up
Yes
thumb_down
No