McAfee patterns fail to update on CAS-S400-A1

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Article ID: 170215

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Updated On:

Products

CAS-S400

Issue/Introduction

Content Anlaysis prior to 1.3.7.502. McAfee pattern updates are failing to install with errors.

Errors may include 
ERROR    : mcafee_engine::Init: missing or corrupt DAT files
and/or
ERROR    : McAfeeModule::ProcessPatterns: failed to invoke new module
 

Cause

The newest patterns from McAfee are timing out when loading on initialization. Due to this timeout, the pattern update fails.

Environment

CAS-S400-A1

Resolution

Update Content Analysis Software to Content Analysis 1.3.7.502