Receiving warnings in Control Compliance Suite Console about expired licenses


Article ID: 170188


Updated On:


Control Compliance Suite Windows


When starting the Control Compliance Suite (CCS) Console, you receive warnings about having an expired license or that a license is in a grace period.  You have valid licenses and would like to remove those warnings.

Warnings of expired licenses or licenses in grace period.


Expired licenses are not automatically removed from the ADAM database used by CCS.


CCS 11.x for Windows


All these steps should be performed on the Application Server while logged in as the CCS service account.

First you should make a backup of the ADAM database following these instructions:

Then open the CCSInfo-Licenses.exe file downloaded here:

Once open, check the Local Machine box and then Get Licenses:

Browse and locate any expired licenses and write down the CN, in this case it is 93732981.7:

Close the utility and open ADSIEdit, click on Connect and type O=Symantec as the Naming Context and localhost:3890 as the Computer and give it a name:

Drill down to O=Symantec, OU=Infrastructure, CN=Licenses and locate the expired license file on the right and right click Delete:

Then restart the Application Server.  Once up, your console should now no longer have the license listed.



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