Generate Manager logs for Data Center Security (DCS)
Data Center Security Server Advanced
You need to generate log data from the Management server to troubleshoot an issue
We use a utility called "Collect Server Info" (CSI or GSI for "Get Server Info") which is included during installation.
Browse to the directory with the getserverinfo.bat / collectserverinfo.bat (default location:- C:\Program Files (x86)\Symantec\Data Center Security Server\Server\tools).
This will generate a zip file with all the DCS manager related log data (default location %temp%).