In the Symantec Endpoint Protection Manager (SEPM) in the clients list, under the Health State column, it shows either Online/Alert or Offline/Alert. What does this mean?
The status message Online indicates a connected client, and Offline indicates a disconnected client. The message Alert indicates either pending infection detections, or pending Power Eraser detections.
Under Monitors, Notifications, acknowledge the risk notification and it should then display the Online or Offline without the Alert.