PC Transplant closes unexpectedly without error durring profile restore.

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Article ID: 170105

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

When using PC Transplant to create and restore a usre profile some times the package restore will close with out error or warning part way through the profile restore.

No error the program will just close unexpectadly.    

Upon reboot the user profile may be corrupt and not able to be logged into. 

Upon reboot the system may not boot all the way to the login screen and the system may be stuck at a black screen upon booting. 

Environment

PCTransplant being used to create user profiles on the destination system. 

Resolution

This issue is resolved in the version of PC Transplant that is included in Ghost Solution Suite 3.2 Maintanance Pack 3.    Update the Ghost Solution Suite Server to 3.2 MP3 or a later version.     Create a new PC Transplant package that won't include the broken code for profile creation.