User targeted Managed Delivery Policies disappear from user's machines after about 2 days

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Article ID: 170056

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Updated On:

Products

Management Platform (Formerly known as Notification Server) Software Management Solution

Issue/Introduction

User targeted Managed Delivery Policies disappear from user's machines after about 2 days. The schedule is still active.

Cause

Possible Defect.
 

Environment

Software Management Solution 7.6 - 8.1

Resolution

This issue is fixed in the following versions:

  • The latest roll up for the Symantec Management Agent / Platform in the following version: 7.6 HF7 - KB: INFO3459
  • The latest roll up for the Symantec Management Agent / Platform in the following version: 8.0 HF6 - KB: INFO4241
  • Version 8.1 RU4 will contain the fix.
  • Version 8.5 will contain the fix.