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DLP Agent List is blank

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Article ID: 170021

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Enforce Data Loss Prevention Endpoint Prevent

Issue/Introduction

System > Agents > Overview shows there are agents 

However, when going to System > Agents > Overview > Agent List

No agents are listed.

Agent Overview

 

 

Cause

Enforce console Logged on user account does not have the correct permissions or is corrupt

Resolution

Delete and recreate the Enforce user login.

Attachments