Reset the DCS Symadmin password

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Article ID: 170019

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Updated On:

Products

Critical System Protection Data Center Security Server Data Center Security Server Advanced

Issue/Introduction

Customer needs the password for Symadmin to be reset so they can log into the Data Center Security Java Console.

Login Failed.
SDCSS could not log you on. Make sure your user name and password are correct, and that your System Administrator has given you permission to use this application.

Resolution

1. Log into the DCS SQL instance using SQL Management Studio with the SA account.

2. Expand Databases

3. Expand SCSPDB

4. Expand Tables

5. Right-click DBO.USR and select "Edit top 200 rows"

6. Blank out the password field for Symadmin

7. Open the DCS Java console and log in with Symadmin and no password.
The user will be asked to create a new password for the Symadmin account.