VIP Access PUSH notifications do not appear on Apple or Android Watch
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Article ID: 169979
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Updated On:
Products
VIP Access for Mobile
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Issue/Introduction
After installing VIP Access Mobile, PUSH notifications are not received on the watch.
.
Resolution
The phone and watch must be paired. If other devices are paired with the watch, temporarily de-pair them for troubleshooting.
The version of VIP Access must be supported. See
https://support.symantec.com/en_US/article.INFO4095.html
Notification settings for VIP Access Desktop must be enabled.
Additional troubleshooting for the Android device here:
https://support.google.com/androidwear/answer/6090188?co=GENIE.Platform%3DAndroid&hl=en&oco=0
Apple:
https://support.google.com/androidwear/answer/6090188?co=GENIE.Platform%3DiOS&hl=en&oco=0
Feedback
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Yes
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No