ESM (Enterprise Security Manager) Manager service crash

Products

• Control Compliance Suite Windows

Issue/Introduction

Old Data may be used to perform Evaluations in a CER Job when "Use latest data collection results for evaluation" is enabled if an unknown job exception occurs.

Environment

CCS 11.5.2

Resolution

Apply Quick Fix 10714 to resolve this problem.  Now only the latest data, if collected, is used for evaluation should an unknown job exception occur.  A previous collection will not be used for evaluation.

Prerequisite: Before you apply Quick Fix 10714, ensure that you have installed Symantec Control Compliance Suite v11.5.2

CREATE_symc_CheckToUseHistoricalDataForAssetEval.sql

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