No server certificate can be found when configuring HTTPS for Endpoint Encryption

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Article ID: 169956

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

When configuring Endpoint Encryption to use HTTPS using SEEMS Configuration Manager / Web Server Configuration, clicking on the Browse button to select a Server certificate results in an error message and no certificates are displayed:

Certificate error

You do not have any certificates in your local certificate store other than the one already associated with the Symantec Endpoint Encryption services website.

Cause

The server certificate is missing the Enhanced Key Usage attribute that contains:
Server Authentication (1.3.6.1.5.5.7.3.1)
Client Authentication (1.3.6.1.5.5.7.3.2)

Enhanced key usage

Environment

Endpoint Encryption 11.1.2 and above.

Resolution

Obtain and use a certificate that is valid for Server and Client authentication.

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