Endpoint Protection Manager Client Deployment Wizard hangs at 0% when deploying a Communication Update Package

Article Id: 169950
Status: Published
Updated On: 02-04-2018 07:22
Legacy Id: TECH247229
Products:
Endpoint Protection
Issue/Introduction:

Symantec Endpoint Protection Manager (SEPM) Client Deployment Wizard (CDW) appears to hang at 0% when deploying a Communication Update Package to a large number of targets.  The behavior typically reproduces with 30+ target SEP Clients. Deploying to less than 30 SEP Clients is typically successful.

Windows Event Viewer, Application Log

  • Level: Error
  • Source: Application Error
  • Event ID: 1000
  • Details include: "Faulting application name: SemLaunchSvc.exe"

Resolution:

This issue has been fix and is available in SEP 14 RU1 MP2 version