Endpoint Protection Manager Client Deployment Wizard hangs at 0% when deploying a Communication Update Package

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Article ID: 169950

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager (SEPM) Client Deployment Wizard (CDW) appears to hang at 0% when deploying a Communication Update Package to a large number of targets.  The behavior typically reproduces with 30+ target SEP Clients. Deploying to less than 30 SEP Clients is typically successful.

Windows Event Viewer, Application Log

  • Level: Error
  • Source: Application Error
  • Event ID: 1000
  • Details include: "Faulting application name: SemLaunchSvc.exe"

Environment

SEPM 14.0 MP2

Resolution

This issue has been fix and is available in SEP 14 RU1 MP2 version