WHY DO I HAVE A SVC DUMP AT CAS9 STARTUP?

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Article ID: 16994

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Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu

Issue/Introduction

The following occurs whenever CAS9 is run:

S CAS9
$HASP100 CAS9 ON STCINRDR
IEF695I START CAS9 WITH JOBNAME CAS9 IS ASSIGNED TO USER CAS9
$HASP373 CAS9 STARTED
ACF9CCCD USERID CAS9 IS ASSIGNED TO THIS JOB - CAS9
IEA045I AN SVC DUMP HAS STARTED AT TIME=13.17.50 DATE=01/15/2018 402
FOR ASID (0018)
ERROR ID = SEQ00041 CPU00 ASID003D TIME13.17.50.0
QUIESCE = NO
IEA794I SVC DUMP HAS CAPTURED: 403
DUMPID=002 REQUESTED BY JOB (CAS9 )
DUMP TITLE=SMF ABEND, ERRMOD=IEFU86, RECVMOD=IEEMB830

I have SMF set to NOACTIVE in SMFPRMxx, so I am mystified as to how IEFU86 is involved.

Surprisingly, CAS9 does continue to successful completion. But I of course would like to eliminate

an unnecessary SVC dump.



WHY DO I HAVE A SVC DUMP AT CAS9 STARTUP?

Environment

CA Common Services 14.1 - z/OS 2.3 -

Resolution

It seems that you didn't apply the support for CA Common Services 14.1 and PTFS for z/OS 2.3 compatibility:

CA Common Services for z/OS 14.1:
Fix Category: CA.TargetSystem-RequiredService.z/OS.V2R3

Resource Initialization Manager (CAS9E10)
RO93293 RO94935 RO95015
CAMASTER/CA-SERV COMMON SERVICE (CEI0E10)
RO94936

I encourage you to apply all these PTFs to be full compatible with z/OS 2.3 and get rid of this kind of problems.

 

Additional Information

You can check the compatibility matrix for z/OS 2.3 support at the url:

https://support.ca.com/phpdocs/0/MSPSaccount/COMPAT/zos_compat.HTML