Reports with Graphs on Dashboards are showing a Tooltip Label, with a combination of colors, that cannot be read.

book

Article ID: 169888

calendar_today

Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

When adding reports to dashboards that have charts or graphs, the tooltips on the charts cannot be read.  They have a white text on a yellow background.

N/A

Cause

Incorrect CSS references.

Environment

Servicedesk and Workflow 8.0x

Resolution

To resolve this issue:

  1. Locate and edit the default.css file.  It is found at …\symantec\workflow\ProcessManager\App_Themes\Symantec.
  2. Add the following to the bottom of the file:

.k-chart-tooltip {
color: black;
}
 
3. Save the file.  Then clear the browser cache or shift-refresh the page.

This will resolve the issue