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CASB Audit Integration and Provisioning Fails
Article ID: 169877
Updated On:
Products
Web Security Service - WSS
CASB Security Standard
CASB Security Premium
CASB Security Advanced
CASB Audit
CASB Gateway
CASB Gateway Advanced
Issue/Introduction
When provisioning/integrating CASB the customer receives an error message "The CASB audit integration and provisioning failed. Change your configuration OR call support."
Cause
Using the Threatpulse Portal, navigate to: Service>Account Maintenance>CASB Integration the customer must select the Data Storage Location; Months of data to track; Company domain and Integration ID.
Resolution
Most common issue is the Integration ID is incorrect.
Contact support, provide the Customer Name/ID. The support team can provide the correct Integration ID to finalize the Provisioning/Integration.
Feedback
Yes
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