Ghost Agent Crashes During Image Capture

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Article ID: 169823

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Updated On:

Products

Endpoint Encryption Deployment Solution

Issue/Introduction

Occasionally, the ghost agent will drop connectivity to the server during image capture.

Ghost crashes, generates a dump file, and displays the following message in the Ghost Error logs:

File IO error on file http://computerName:80/altiris/ps/share/pkggroup_{04e35f5d-e101-4b7d-b95c-257ee4a9ddc5}/{91220de4-7fb3-4918-93d3-653b4ef7140f}/cache/dell790_6-14-17001.ghs
HTTP Result: 413, SSL error: 0
Generated at ..\http\HttpLfoStream.cpp:218

Cause

The cause of this issue is a Ghost Agent Issue.

Environment

DS 8.1 GA

Resolution

This issue is fixed in 8.1 RU2