This article announces the service-wide deployment of Web Security Service 6.10.1.4. Please see below for full details.
MAINTENANCE ANNOUNCEMENT
Starting 18 July 2017, Symantec will perform a service-wide deployment of the Web Security Service 6.10.1.4 release, completing on 28 July 2017. During this maintenance event all services will remain operational and available.
Note: For a list of resolved issues included in the release, please see the release notes. Please visit the Cloud Dashboard for periodic updates.
NEW FEATURES AND ENHANCEMENTS
The 6.10.1.4 release contains system-wide improvements for stability and performance. The new features and functionality include:
Further details and a full list of features and functionality are found in the release notes.
TIMING
The maintenance window will run from 18 July 2017 through 28 July 2017.
All maintenance will occur between 18:00 and 08:00 local data center time. The initial deployment schedule will be posted to the Cloud Dashboard by 14 July 2017. Please regularly check the Cloud Dashboard for any changes to the deployment schedule.
CUSTOMER IMPACT
The following describes what happens to connected clients, depending on access method used:
SERVICE IMPACT
This maintenance will be performed on all data pods with the service. Refer to the Cloud Dashboard for a deployment schedule. Data pods will be upgraded in rotation, preserving service at each data center at all times. Single data pod data centers, however, will be down while they are upgraded.
REPORTING PROBLEMS
If you experience issues following this maintenance, please contact Technical Support. Support information is located at http://www.bluecoat.com/support-services or on the main Web Security Service Portal page of https://portal.threatpulse.com/ .
Please visit the Cloud Dashboard for periodic updates and to see other status of the service.