Windows 10 Fonts not loading in Internet Explorer after update

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Article ID: 169808

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

After installing Windows 10 updates fonts are not showing up in Internet Explorer; no other browsers are known to be effected.

Environment

Any DLP Endpoint Agent supported with Windows 10.

Resolution

The work around is to create a white list for the "FontDrvrHost" process. To apply this work around, do the following steps:

  1. Log in to the Enforce Server administration console.
  2. Go to System > Agents > Application Monitoring.
  3. Click Add ApplicationWindows.
  4. Enter a descriptive title in the Name field, and enter FontDrvHost\.exe in the Binary Name field. 
  5. Confirm all options are unchecked to ensure that this item is white listed.
  6. Save your changes.

Example: