Microsoft Non Security Updates fail to download via PRC

Products

• Patch Management Solution for Windows

Issue/Introduction

Opened the Console > Actions > Software > Patch Remediation Center; highlighted the following Software Bulletins, right-click > Download Packages and found they fail with errors in SMP Log Viewer:

• MSNS17-07-4011042
• MSNS17-06-3191849

The remote server returned an error: (404) Not Found.

• Download failed for https://download.microsoft.com/download/8/C/0/8C075DE9-0191-456B-BB4B-EEB3113F4F24/outlookloc2010-kb4011042-fullfile-x64-glb.exe
• Download failed for 'https://download.microsoft.com/download/C/9/F/C9FC1A80-62DF-4A40-AAE9-DF507C4540A2/outlook2013-kb3191849-fullfile-x86-glb.exe'

Cause

Microsoft provided the following Notice for each affected Bulletin:

• https://support.microsoft.com/en-us/help/3191849/june-27-2017-update-for-outlook-2013-kb3191849
  • Notice: Update 3191849 for Microsoft Outlook 2013 that was released on June 27, 2017, is not currently available. This article will be updated as soon as the update is available again.

 

• https://support.microsoft.com/en-us/help/4011042/july-5-2017-update-for-outlook-2010-kb4011042
  • Notice: Update 4011042 for Microsoft Outlook 2010 that was released on July 5, 2017, is not currently available. This article will be updated as soon as the update is available again.

 

 

Environment

Patch Management Solution 7.5.x, 7.6.x and 8.x

Resolution

Both of these Software Bulletins will be pulled from support until Microsoft makes them available.

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