Microsoft Non Security Updates fail to download via PRC

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Article ID: 169806

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Opened the Console > Actions > Software > Patch Remediation Center; highlighted the following Software Bulletins, right-click > Download Packages and found they fail with errors in SMP Log Viewer:

  • MSNS17-07-4011042
  • MSNS17-06-3191849

The remote server returned an error: (404) Not Found.

  • Download failed for https://download.microsoft.com/download/8/C/0/8C075DE9-0191-456B-BB4B-EEB3113F4F24/outlookloc2010-kb4011042-fullfile-x64-glb.exe
  • Download failed for 'https://download.microsoft.com/download/C/9/F/C9FC1A80-62DF-4A40-AAE9-DF507C4540A2/outlook2013-kb3191849-fullfile-x86-glb.exe'

Cause

Microsoft provided the following Notice for each affected Bulletin:

 

 

 

Environment

Patch Management Solution 7.5.x, 7.6.x and 8.x

Resolution

Both of these Software Bulletins will be pulled from support until Microsoft makes them available.

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