Getting warning for SNMP parameter SNMP-Bluecoat-CAS-License_Check

Article Id: 169799
Status: Published
Updated On: 21-04-2018 16:55
Legacy Id: TECH246974
Products:
Content Analysis Software - CA
Issue/Introduction:

We have Content Analysis with SNMPv2 enabled.

We get a Warning message saying:

Service: SNMP-Bluecoat-CAS-License_Check; Status: "UNKNOWN ; Status Information: No such instance currently exists in the OID (OID=.1.3.6.1.4.1.14501.8.1.4.1.6.0)"

 

Resolution:

The SNMP-Bluecoat-CAS-License_Check applies not to the Base license (which has no expiry) but to the Antivirus licenses (Kaspersky, Sophos or Mcafee).

Check that the customer has an antivirus available on his CAS (System -> Licensing).

If there are none available, then this warning will occur.