The Role Capacity portlet under the project team tab shows discrepancies compared to the Team Detail view.

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

The figures at the Role Capacity portlet under the project team tab and the Team Detail view do not match. Why are these figures different?

Environment

Any PPM release

Resolution

The Role Capacity portlet under the project team tab only shows data of active resources while the Team Detail portlet shows data for active and inactive resources
The Team Detail view shows an aggregated value of the project team members regardless of the status of the resource.
The role capacity portlet excludes the figures of any team member that has been deactivated.