The Role Capacity portlet under the project team tab shows discrepancies compared to the Team Detail view.

Article Id: 16978

Status: Published

Updated On: 14-02-2018 07:46

Legacy Id: TEC1148024

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

The figures at the Role Capacity portlet under the project team tab and the Team Detail view do not match. Why are these figures different?

Environment:

Any PPM release

Resolution:

The Role Capacity portlet under the project team tab only shows data of active resources while the Team Detail portlet shows data for active and inactive resources
The Team Detail view shows an aggregated value of the project team members regardless of the status of the resource.
The role capacity portlet excludes the figures of any team member that has been deactivated.