Packet capture prior to SV 3.11.4.1 might fail with error SSL_CAPTURE_ERROR_TEMP

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Article ID: 169772

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

<after reboot>
sysadmin> capture status
Ready to configure and start capture
Selected interface(s) : NONE
Selected mode : normal

sysadmin> capture select 1 2

sysadmin> capture status
Ready to configure and start capture
Selected interface(s) : 1 2
Selected mode : normal

sysadmin> capture start
Capture started

sysadmin> capture status
Capture state is SSL_CAPTURE_ERROR_TEMP

sysadmin> capture stop

sysadmin> capture status
Capture state is SSL_CAPTURE_ERROR_TEMP

 

Resolution

This has been addressed in SV 3.11.4.1 and newer versions by :
SSLV-3052 Corrected an issue that caused packet captures to fail with the error SSL_CAPTURE_ERROR_TEMP.


Workaround
Continuing from the SSL_CAPTURE_ERROR_TEMP above :

sysadmin> capture reset

sysadmin> capture select 1 2

sysadmin> capture status
Ready to configure and start capture
Selected interface(s) : 1 2
Selected mode : normal

sysadmin> capture start
Capture started

sysadmin> capture status
Capturing on interface(s) : 1 2