When enrolling a Mac device into Mobile Device Management (MDM) via the Symantec Endpoint Protection Cloud (SEPC) portal website, the machine is listed in portal's "Groups, Users, and Devices" but does not get past an "enrolling" or "pending" status. The SEPC client software installer is normally automatically pushed from Symantec after enrollment, but this does not occur.
Mac device will display status as "Pending" in SEPC web management portal:
\Library\Logs\EPMPTestLogs.log entry on Mac:
OpStateActivity: OpState Result 16, throttled for 10000 milliseconds
Symantec is aware of this issue and is investigating.
macOS, OS X
SEPC MDM enrollment
This article will be updated as new information becomes available.