PacketCapture crash on start-up

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Article ID: 169766

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Updated On:

Products

Data Loss Prevention Network Monitor

Issue/Introduction

Detection Server installed on Red Hat 6.9.

After installing the RHEL 7.3 kernel update indicated in the errata to fix the Stack Guard flaw (CVE-2017-1000364), JVM is crashing and the Packet Capture fail to start in the DLP Network Monitor.

Sample error from VontuMonitor.log:

A fatal error has been detected by the Java Runtime Environment:
SIGBUS (0x7) at pc=0x00007fba1447dd5c, pid=27761, tid=140437544167296
JRE version:  (8.0_51-b16) (build )
Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 interpreted mode linux-amd64 compressed oops)
Problematic frame:
j  java.lang.Object.<clinit>()V+0

Environment

Detection Server installed on Red Hat Enterprise Linux with the kernel update with the patch for Stack Guard flaw (CVE-2017-1000364).

The patch can be confirmed with:

# rpm -qa --changelog | grep CVE-2017-1000364

Resolution

Issue has been addressed by Redhat. Please refer to the following article for more information.

JVM crashes after updating to kernel with patch for Stack Guard flaw (CVE-2017-1000364)

https://access.redhat.com/solutions/3091371

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