Resolving an issue that is fixed by applying a patch released for Messaging Gateway.

Login to command line console (locally or through SSH) with admin account.

• List patches available for this SMG version:
  • Run command "patch list"

• Examine the release note for a patch:
  • Run command "patch -p <SMG_VERSION> notes"
  • (Where <SMG_VERSION> is replaced with the version and patch version of SMG i.e. 10.6.3-267)

• Download patch:
  • Run command "patch -p <SMG_VERSION> download"

• Execute pre-update checks:
  • Run command "patch -p <SMG_VERSION> check"

• Install patch. If patches are not already downloaded, step 3 is omitted, patches are downloaded as well.
  • Run command "patch -p <SMG_VERSION> install"

• Verify patch application result:
  • Run command "show --version"
  • (NOTE: At this time there is no way to determine patch version from the Control Center web interface)

• Remove patches:
  • Run command "patch remove"
  • (NOTE: The patch remove command will remove ALL patches. There is no method to remove patches individually)