Getting errors downloading updates following PMImport 7.2.52

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Article ID: 169740

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Import Patch Data for Windows (PMImport / MetaData Import Task) 7.2.52 downloaded; opened Patch Remediation Center, highlighted a recent Software Bulletin, right-click > Distribute, and the process fails to download new Software Updates with errors.

Input string was not in a correct format.
   [System.FormatException @ mscorlib]
   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Array.ConvertAll[TInput,TOutput](TInput[] array, Converter`2 converter)
   at Altiris.PatchManagementCore.Tasks.Server.DownloadSWUPackageTask.GetSupportedCulturesLCID()
   at Altiris.PatchManagementCore.Tasks.Server.DownloadSWUPackageTask.DownloadPackage(PatchSoftwareUpdateResource softwareUpdate, OperationProgressIterator progress)
   at Altiris.PatchManagementCore.Tasks.Server.DownloadSWUPackageTask.DownloadUpdate(PatchSoftwareUpdateResource pSoftwareUpdate, OperationProgressIterator progress)

 

Cause

Confirmed PMImport 7.2.52 initially converted with corruption when uploaded to SolutionSam.com for download.

Environment

Patch Management 7.5.x, 7.6.x and 8.x

Resolution

Run PMImport on Schedule or Now to resolve this issue:

Open Console > Home > Patch Management > Windows > Settings > MetaData Import Task:

Note: The version 7.2.52 remained the same following the implemented fix.