'Sort failed during search' shows in Federation Manager Standalone when browsing or creating LDAP User Directories

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

We are managing our LDAP User Directories in Federation Manager as we want to migrate some of them, and we have noticed that when we view or create a LDAP User Directory, we do see the following messages appearing in the logs:

[XPSSvcHandlerSearch.cpp:896][CXPSSvcHandlerSearch::ProcessRequest][WARN][sm-xpssvc-00970] Sort failed during search

We have seen this in another environment as well. The User Directories are working fine, and performance is good, but we don't know what could cause this error and which consequences it has. How can we solve this?

Environment

Federation Manager R12.52 SP1 CR04

Resolution

This is a harmless warning message appearing due to a sorting failure with Attribute Mappings. This warning does not have any functional impact.

You can update your Federation Manager to R12.52 SP1 CR09 to avoid seeing these messages in the logs.