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Cannot move clients in Endpoint Protection Manager Active Directory structure.
Article ID: 169727
Updated On:
Products
Endpoint Protection
Issue/Introduction
You are not able to move a client if the Active Directory structure contains accounts that do not have Symantec Endpoint Protection (SEP) installed.
"errorCode": "400",
"errorMessage": "Duplicate hardware keys found: [null]."
Cause
Hardware keys returning NULL as SEP is not installed.
Environment
SEP 14
Resolution
This issue is resolved in Symantec Endpoint Protection (SEP) 14 MP2. For more information on upgrading, please see Upgrade or migrate to Endpoint Protection 14
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