Maintenance State synchronization between SOI and Spectrum for RTM_Test Models

Article Id: 16972
Status: Published
Updated On: 14-02-2018 07:46
Legacy Id: TEC1204876
Products:
CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management
Issue/Introduction:

Synchronization doesn't work between SOI and Spectrum if a CI of Class Application and Type RTM_Test is set into Maintenance Mode.



How do we need to configure the Spectrum Connector and SOI to synchronize Maintenance Mode for RTM_Test Models ?

Environment:

SOI 4.0 SP2 and higherSpectrum 10.xSpectrum Connector 2.0.0.244 and higher

Resolution:

The answer to this question is to update the connector configuration file(name: 'spectrumim_connectorHost_spectrumHost.xml') on the connector host under the location "<Connector root>/resources/Configurations".

Update the file by adding "Application" for property "InboundToConnectorTypes" under the tag <connector-type-meta-data>, like below:

        <connector-type-meta-data>
            <property name="InboundToConnectorTypes">ComputerSystem,Switch,GenericIPDevice,Router,Service,BinaryRelationship,Alert,VirtualSystem,Port,Application</property>
      </connector-type-meta-data>

and restart the connector with "IsInMaintenance Property Synchronization"  - ENABLED on the manager configuration.