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Application Classification services take longer than expected to be enabled after database updates
Article ID: 169701
Updated On:
Products
Symantec WebFilter (formerly Blue Coat WebFilter - BCWF)
ProxySG Software - SGOS
Issue/Introduction
In SGOS 6.6.x and 6.7.x, some services take longer than expected to be enabled after database updates are downloaded to the appliance. Because this occurs in the background, you might not notice the increased load time. The behavior is apparent when enabling the Application Classification service, or when enabling other services (such as Blue Coat categorization, Application Attributes, or Threat Risk Levels) while Application Classification is enabled.
Cause
The increased load time occurs because Symantec added a significant number of application URL ratings to the content filtering database to support application control for Office 365.
Resolution
This issue is fixed in 6.7.4.x.
Feedback
Yes
No
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