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On-demand or custom scans freeze or stop while scanning certain files in Endpoint Protection 14 MP1
Article ID: 169664
Updated On:
Products
Endpoint Protection
Issue/Introduction
As Symantec Endpoint Protection (SEP) processes compressed files during an on-demand scan or a custom scan, the scan freezes, and does not scan the remaining files.
Environment
SEP 14 MP1
Resolution
This issue is resolved in Symantec Endpoint Protection (SEP) 14 MP2. For more information on upgrading, please see Upgrade or migrate to Endpoint Protection 14
Feedback
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