ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Endpoint Protection doesn't create LastSuccessfulScanDateTime key in the registry
Article ID: 169656
Updated On:
Products
Endpoint Protection
Issue/Introduction
In Windows, Symantec Endpoint Protection uses the following registry key to store information about the last time a virus scan was completed:
64bit operating system:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\Symantec Endpoint Protection\CurrentVersion\public-opstate]
LastSuccessfulScanDateTime
32bit operating system:
[HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\CurrentVersion\public-opstate]
LastSuccessfulScanDateTime
Upon checking registry, above entry may not exist.
Cause
This registry entry, along with relevant value, is only created after completing first scan.
Environment
Symantec Endpoint Protection on Windows OS
Resolution
Run and complete Active Scan / Full Scan to see the entry being created and populated with date / time value.
Feedback
Yes
No
Powered by
