Protection Engine Traffic Monitor error: “Error 3221225661 reported while trying to register with filer.”

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Article ID: 169653

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Updated On:

Products

Protection Engine for Cloud Services

Issue/Introduction

The Symantec Protection Engine (SPE) Traffic Monitor tool is used to estimate the number of SPE servers required to handle the current data load in an organization.  The tool failed to make connection with the NetApp Filer.

 

ERROR: Error 3221225661 reported while trying to register with filer
Exception 1702 reported while trying to check filer connection

Cause

Another process is currently using the RPC protocol on the system.

Resolution

If SPE is installed on the server and configured to use RPC, stop the Symantec Protection Engine service (symcscan.exe) so it can disconnect from the Filer.