You have an application being blocked by the Symantec Endpoint Protection Small Business Edition cloud (SEP SBE) client software.
Applications may be blocked by the various components of the SEP SBE client and will need to be allowed by manipulating the Endpoint Protection Policy that is applied to the group where the computer running the application resides.
When attempting to run an application you see a notification above the system tray and in the client history stating that the application was blocked.
Open the SEP SBE cloud management portal go to the Policies tab, open the Endpoint Protection Policy that is associated to the computer where the issue occurred.
After the policy has been dispersed to the clients test the application.
NOTE: If you still experience blocks after adding the application through Program Control the application may have specific requirements for its exclusions from scans done by anti-virus software.
Do a search for the required application exclusion by opening a browser and searching: "Vendor Name" "Applcation Name" followed by "Required Exclusions" (exclude quotation marks)
When you find the applications required exclusions you may need to add custom exclusions and/or firewall rules.
How to add: