Systems hangs during shutting down with Symantec Endpoint Protection for Linux installed

Products

• Endpoint Protection

Issue/Introduction

System hangs during shutting down with Endpoint Protection 12.1 for Linux installed. Dump file shows many processes were waiting for processing of SEP modules.

Cause

This issue was determined to be a deadlock related to Auto-Protect and syslog daemon.

Environment

Symantec Endpoint Protection 12.1 RU6MP5 for Linux

Redhat Enterprise Linux Server 7.2

Resolution

This issue is fixed in Symantec Endpoint Protection 12.1.6.9 (RU6 MP9).  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.