Import resource list via csv file into a filter does not populate the resources into the filter membership.

book

Article ID: 169593

calendar_today

Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

When adding computers via a computer list to a new filter, the computers are imported to the filter (in this scenario to the Inclusion section), the section for "resources included in this filter" shows the right number of computers added but when looked at the "Filter Membership" section, it shows 0. Although clicking on "Update membership" or even running the "Delta Resource Membership" Update, the filter is not populated with those computers. Trying to add more computers via the imported list those are not added, doesn't update the filter membership.

No errors appear in the Altiris logs and in Altiris profiler.

Cause

This is a known issue.

Environment

IT Management Suite (ITMS) 8.1 RU1

Resolution

This issue has been reported to the Symantec Development team.

Workaround:

Follow below steps.

  1. Go to the respective filter, select Edit and click on the Explicit Inclusions (Exclusions) list of computers.
  2. Now the selected resources pop-up will appear, click on OK and click Save changes.
  3. Later the computers will appear in the list.