Error when configuring Control Compliance Suite Vulnerability Manager v12.x on domain controller

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Article ID: 169592

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Updated On:

Products

Control Compliance Suite Vulnerability Manager

Issue/Introduction

Error encountered during the configuration of a newly installed Control Compliance Suite Vulnerability Manager (CCS-VM) 12.x on a domain controller machine.

 

Dialogue box appears while using the CCS-VM Configuration Wizard with the following error:

"An error has occurred during the configuration.  Please review the error information below to correct the issue and re-run the configuration utility."

Suberror:

"An error occurred during the configuration.  An error occurred assigning the correct account rights to the user account for IUser_REM.  Please verify you have permission to assign rights to user accounts."

 

Cause

CCS-VM 12.x installation on Domain Controllers is not supported.

 

Environment

CCSVM 12.x

 

Resolution

The Symantec CCS-VM Installation Guide indicates that installation of CCS-VM on a Domain Controller is not supported.  The error being encountered is due to this issue.

Excerpt from Requirements table in CCS-VM installation guide:

Notes:

Installation on Domain Controllers or Small Business
Servers is not supported.
Google Chrome 42 or higher does not support
Microsoft Silverlight.