During an upgrade of macOS 10.12.3 to 10.12.4 with TouchID enabled and Symantec Endpoint Protection (SEP) 14 MP1, the enrollment of a fingerprint with TouchID fails. Touch ID also does not work for existing fingerprints. When you uninstall SEP, Touch ID works again as expected.
"Touch ID Failed. Unable to complete Touch ID Setup”
This issue is resolved in Symantec Endpoint Protection (SEP) 14 MP2. For more information on upgrading, please see Upgrade or migrate to Endpoint Protection 14.