Endpoint Protection Manager REST API authentication token leaves an unnecessary thread running

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Article ID: 169573

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After you authenticate and get a new REST API token for Symantec Endpoint Protection Manager (SEPM), and then invalidate the token, you continue to see ping requests in catalinaWS.out and KeepAlive-*.log.

Cause

Unwanted REST API thread remains open which continues to ping the SEPM

Resolution

This issue is resolved in Symantec Endpoint Protection (SEP) 14.0 MP2. For more information on upgrading, please see Upgrade or migrate to Endpoint Protection 14.