Software Updates installing with DOS/CMD window popup displayed

Article Id: 169565

Status: Published

Updated On: 13-06-2017 06:40

Legacy Id: TECH246575

Products:

Patch Management Solution for Windows

Issue/Introduction:

Created Software Update Policies, targeted end-points, and confirmed they executed on schedule; end users were seeing a DOS / CMD Prompt window pop up during Software Update installation.

Cause:

Software Update Policy's ProgramItems was being created with startWindow="Normal" and this should be created with startWindow="Hidden" which caused the popup to be thrown.

Resolution:

Issue resolved in ITMS 7.6 post-HF7 cumulative rollup v4 outlined on INFO3457.

Note: ITMS 8.x is not affected by this issue.