Software Updates installing with DOS/CMD window popup displayed

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Article ID: 169565

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

Created Software Update Policies, targeted end-points, and confirmed they executed on schedule; end users were seeing a DOS / CMD Prompt window pop up during Software Update installation. 

Cause

Software Update Policy's ProgramItems was being created with startWindow="Normal" and this should be created with startWindow="Hidden" which caused the popup to be thrown.

Environment

ITMS 7.5 HF1 and 7.6 HF7

Resolution

Issue resolved in ITMS 7.6 post-HF7 cumulative rollup v4 outlined on INFO3457.

NoteITMS 8.x is not affected by this issue.‚Äč