Why closed alerts not display on WCC Web GUI
Article ID: 16953
Updated On:
Products
CA Workload Automation AE - Scheduler (AutoSys)
Issue/Introduction
How to list the history of alerts which were closed from the view?
Environment
WCC
Resolution
By default alert policy has only status open and acknowledged selected.
From WCC --> Monitoring --> Alerts Policies
-- Edit the alert policy and ensure CLOSED is also selected as shown below.
- Click on the Status field there are 3 choices (OPENED, ACKNOWLEGED,CLOSED)
- then click Save and refresh.
Now you will see the closed Alerts as well
Feedback
Yes
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